HireCall is seeking Bilingual Data Entry Clerks. Candidates must be proficient in writing, reading and speaking both English and Spanish. The selected candidate for this position will assist families by interpreting/translating documents and/or services offered. Must have excellent data entry, organization and communication skills. Candidates must have excellent customer service abilities.
Responsibilities include, but are not limited to:
- Accurately enter/attach family information into all data systems within specified deadlines.
- Determine family eligibility, including applications received by department staff and temporary employees.
- Provide program information, instructions on how to apply to the program and/or waitlist status to clients who visit or call.
- Note all client contact in the family’s electronic record and all other applicable data systems.
- Provide application intake and interview support as needed.
- Review applications and required documents, conduct application interviews, and record detailed notes in all applicable data systems.
- Assist with processes for Family Enrollment Meetings (FEM); if requested and complete FEM intake and interviews as assigned.
- Assist with processing Admissions Change Requests (ACRs) as assigned.
- Assist with tasks associated with other partnerships, including but not limited to:
- Preparing, processing, and submitting required student documents.
- Recording daily attendance
- Assist with daily filing and year-end document retention processes for students who drop and age-out of the program.
- Cover reception breaks and lunches, as assigned.
- Perform other duties as assigned.
Qualifications:
- Previous experience in data entry, customer service, administration or other related fields.
- Ability to follow oral and written instructions with ability to read, interpret, and present information efficiently and effectively.
- Ability to take initiative, multi-task and work well under pressure in a fast paced environment
- Must maintain strict confidentiality of extremely sensitive data, records, files, conversations, etc.
- Must be able to pass intermediate proficiency assessments in Word, Excel, Data Entry
If you have 2+ years’ experience and you are interested in this position, please submit your resume to shantele.taylor@hirecall.com or call to schedule an interview with Shantele Taylor - 918-933-5555. Walk-ins are welcome at 6506 S Lewis, Suite 115, Tulsa, OK 74136. Operational hours M-F, 8am-5pm. You must bring unexpired government-issued identification document(s). Hope to see you soon!
We are an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need. #HotJobs
